Case Studies


The Outpatient Department at Epsom & St. Helier University Hospital NHS Trust has improved its communications with patients and also benefited from additional income generated from sponsored information display boards installed in the busy OPD waiting areas of its two main hospitals.

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One of the most significant issues currently facing hospital staff is increasing financial pressure. Head of Policy Nigel Edwards of the NHS Confederation is reported as warning "urgent action needs to be taken to find innovative ways of making the service more efficient before the financial pressure increases."

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In order to deliver Patient Information on the Kidderminster Hospital site, Premier Concepts, who have worked with NHS hospitals throughout England & Wales since 1990, installed Wayfinding Maps at three main entrances to the Treatment centre. For facilities inside the Treatment Centre, Matron Amanda Moore asked Premier Concepts to install Information Boards in the busiest waiting areas.

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Communicating Patient information is considered a priority at Yeovil District Hospital, a 360 bed acute Hospital in Somerset. In a recent review of Infection control, the Trust made the decision that all notice boards should be covered to aid cleaning. Ned Binding, Deputy Director of Facilities asked Premier Concepts if the current open board design supplied since 2001 could be modified to meet this new brief.

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